Shipping policy


Last updated: [08/06/2026]

Thank you for shopping with Tailory.

We aim to process and dispatch all orders as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times to the United Kingdom are typically:

  • Standard Delivery: 7–14 business days

Please note that delivery times are estimates only and are not guaranteed.

Shipping Delays

Occasionally, shipping delays may occur due to factors outside our control, including:

  • Customs inspections

  • Carrier delays

  • Weather conditions

  • Public holidays

  • High seasonal demand

Tailory is not responsible for delays caused by shipping carriers, customs authorities, or other circumstances beyond our control.

Order Tracking

Where available, tracking information will be provided once your order has been dispatched.

Please allow a few days for tracking information to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If incorrect or incomplete information is provided and an order cannot be delivered, additional shipping charges may apply.

Lost or Damaged Orders

If your order arrives damaged or appears to be lost in transit, please contact us at:

support@tailorypet.store

We will work with you to investigate the issue and provide an appropriate resolution.

Contact Us

If you have any questions about shipping or delivery, please contact:

support@tailorypet.store

We aim to respond to all enquiries within 2 business days.